Delivery & Collection

All deliveries are carbon neutral. Read more here.

Collections

If you live locally, the fastest and most sustainable way to receive your order is by collecting it in-store during shop opening times. 

UK Mainland 

Express delivery (1-3 business days), charged at £5.95. Full tracking with notifications.

Northern Ireland, UK Islands, Scottish Islands, Scottish Highlands 

2-5 day service charged at £15.

USA Delivery 

Fedex International Priority, charged at $35. This service usually takes two business days and tracking information and updates by text and email will be provided. If you prefer, you can opt to use a Fedex collection point for your convenience. If you would like to use a different service or have any queries regarding shipment of your order, please contact us by phone on +44 (0)131 2200026 or email us at sales@thoushaltcovet.com

Please note, there is no customs duty or tax to pay with orders below $800. 

European Delivery We will send your order via courier or Royal Mail International signed for service. charged at £25, for delivery within 2-7 business days. If you would like to use a different service or have any queries regarding shipment of your order, please contact us by phone on +44 (0)131 2200026 or email us at sales@thoushaltcovet.com

Please note that there may be customs duties and taxes to pay.

Rest of the World Delivery is charged at £30 and sent with Fedex, DPD or Royal Mail, depending on what service is best for your country. If you would like to use a particular service or have any queries regarding shipment of your order, please contact us by phone on +44 (0)131 2200026 or email us at sales@thoushaltcovet.com

Please note that there may be customs duties and taxes to pay, and we recommend you research these charges before ordering. We can't take responsibility for parcels being held at border control or for local customs charges or taxes.

Please note that for reasons out with our control, delays can occur from time to time, particularly during busy periods, however, you will be kept up to date with tracking information at all times, and if in the unlikely event, your order goes missing, we will refund or replace it.